The short version
- The audit is free, so there is nothing to refund.
- Fees are paid in advance, and work starts as soon as your payment is confirmed.
- You can ask for a refund within 24 hours of payment. If work has already started, the fee for the work done is deducted and the rest is returned.
- After 24 hours, fees are not refundable — but if something I delivered does not match what was agreed, I will put it right at no extra cost.
- Advertising budget already spent on a platform cannot be refunded. Unspent budget held in my advertiser account is returned to you.
- Approved refunds are paid within 7–10 working days.
The 24-hour refund window
Everything I provide is a digital service, and work begins as soon as your payment is confirmed. For that reason the refund window is short: you can request a refund within 24 hours of your payment being confirmed.
- If work has not started, the fee is returned in full.
- If work has already started, the fee for the work completed up to that point is deducted and the balance is returned.
- After 24 hours, fees are not refundable.
To request a refund, write to hello@amandeepsarahiya.com within the 24 hours, from the email address you used for the order.
Advertising spend
Advertising budgets for Google Ads, YouTube, Meta and other platforms are separate from my fees. Campaigns run either in your own advertising account or in my advertiser account, as agreed in your quote.
- In your own account, the platform charges your payment method directly. That money never passes through me, so I am unable to refund it. Any credits or refunds are governed by the platform’s own policies.
- In my advertiser account, budget that has already been spent on the platform cannot be refunded. Any part of your advertising budget that has not been spent is returned to you.
Monthly retainers
Retainers are billed in advance for each period. Outside the 24-hour window above, the fee for a period that has started is not refundable.
To stop a retainer, tell me at least 7 days before your next billing date and the next period will not be charged. Work continues until the end of the period you have paid for, and you keep everything delivered up to that point.
Fixed-fee projects
Websites, apps, audits and one-off campaigns are quoted as a fixed fee and paid in advance — in full, or in the stages set out in your quote. The 24-hour window applies to each payment. After that, a stage you have paid for is not refundable; if you decide to stop, stages you have not yet paid for are simply not charged.
If you are not satisfied
Tell me first. If a deliverable does not match the agreed scope, I will correct it at no extra cost — at any time, not only in the first 24 hours. You can reach me at hello@amandeepsarahiya.com.
How refunds are paid
Approved refunds are returned to the original payment method within 7–10 working days. Bank and currency-conversion charges applied by payment providers are outside my control.
Results are not grounds for a refund
Because rankings, views and leads depend on factors no consultant controls, a result falling short of a hoped-for number is not in itself a reason for a refund. What is guaranteed is the agreed work, done properly. See the ads disclaimer and terms of service.
Your legal rights
Nothing in this policy takes away rights you have under the consumer law that applies to you.